As part of Glenwood Technologies' commitment to deliver value beyond products, the following services are also being offered:

  • Installation and hands-on training of product, reader, and software
  • Technical discussion on topics such as GMP, sSOP, and HACCP
  • Technical updates and assistance
  • Repair and maintenance services for readers within the warranty period
  • Annual calibration of various equipment such as Neogen® 4700 Elisa Reader, AccuPoint® Advanced, and AccuScan® Gold
  • Service Unit will be provided for a specific period whenever necessary, in the case the unit is for repair or for calibration
  • 24-Hour Technical Hotline